Terms & Conditions:

Use of Website

Your use of the website at https://return2.health, https://return2health.nz, https://return2health.com.au (Website) and/or the ordering of any product from Return2health Limited (Return2Health) creates a legally binding contract between you and Return2Health subject to these terms and conditions.

These terms and conditions incorporate all terms and conditions on the Website, and specific details are linked to from this document.

Terms of Sale

Orders may be canceled and products may be returned in accordance with Return2Health return and cancellation policy set out here.

Return2Health will endeavour to deliver all orders made by you on the Website but reserves the right to refuse to deliver any products ordered for any reason, including without limitation, unavailability of stock or a decision by Return2Health to no longer sell a product. Our delivery information and policies can be found here.

All prices for products on the Website are inclusive of GST on the respective Websites.

Sales to customers outside of New Zealand and Australia will be exempt from the payment of GST but may be subject to the payment of taxes and charges in their country.

Payment

Payment for products must be made in accordance with Return2Health methods of payment which can be viewed here. Delivery of products will not be made until payment has been received to the satisfaction of Return2Health.

Delivery

Return2Health will endeavour to deliver all orders made by you on the Website but reserves the right to refuse to deliver any products ordered for any reason, including without limitation, unavailability of stock or a decision by Return2Health to no longer sell a product.

New Zealand and international delivery will be made in accordance with Return2Health delivery policy set out here.

Return2Health uses third-party carriers to deliver its products. All deliveries are made subject to Return2Health terms relating to lost or damaged stock set out here.

Warranties

All products ordered by you are supplied on an “as is, where is” basis and Return2Health makes no warranty as to the suitability or efficacy of any product beyond any manufacturer warranty included with the product. Please read our Returns & Guarantees Policy here.

No information on the Website is intended to be taken as medical advice and is intended only for information purposes. Always read the label of any product carefully and use only as directed. If your symptoms persist or you are uncertain as to whether any product may be safe for your use, consult a health professional. If you have a pre-existing medical condition, are pregnant or lactating, consult a health professional prior to using any product.

Not Healthcare Advice

The Website is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Website, including information that may be provided on the Website directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

Links to or access from any third party websites or resources is not an endorsement of any information, product or service. We are not responsible for the content or performance of any third party websites. Use of any third party websites is at your own risk.

You should not use the information or services on the Website to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your healthcare professional and read information provided by the product manufacturer and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements. Comments made in any forums on the Website by employees or Website users are strictly their own personal views made in their own personal capacity and are not claims made by us nor do they represent our positions or views. Product ratings by any current or previous employees or Website users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional. We are not liable for any information provided on the Website with regard to recommendations regarding supplements for any health purposes.

Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly for clarification as to product labeling and packaging details and recommended use.

Liability

Subject to your rights under the Consumer Guarantees Act 1993, Return2Health will not be liable for any:

Warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the Website, your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through the Website; and

Liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence). Return2Health maximum aggregate liability for any product supplied to you whether, in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount paid by you to Return2Health in respect of the product excluding any amount paid for delivery.

You agree that if any product has been acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those products.

Security & Privacy

In short, the bottom line is that we will never give/sell your information to another party (except as outlined in the full Security & Privacy Policy for the purposes of making your shopping experience better) and you should never feel that you are being contacted in any way against your will. We take security and privacy very seriously and want you to have a secure, pleasant "no stress" experience with us.  We protect all personal information you make available to us in accordance with our Security & Privacy Policy which can be viewed here including (but not limited to) User Submitted Content, Product Reviews, and Testimonials.