Australia: ( Note Days are Working Days ) 

• DHL - Street Addresses and PO Boxes ( 1-3 days - typically Overnight ) 
• Auspost Standard (3-8 Days).Possibly longer for WA & SA
• Auspost Express (2-6 Days).Possibly longer for WA & SA

New Zealand:

• Orders within NZ are sent by courier and usually arrive next business day.
• Rural delivery orders take an extra 2-3 business days.
• No delivery on Saturdays so orders sent out on Friday will arrive early the following week.

Other International:

International orders usually take from 5 to 10 business days to arrive. For some Asian countries, delivery can take an extra week depending on the address.

Yes, you can simply keep your address details in the “billing address” section and add their delivery address to the “shipping address” section. Uncheck the box which says “Ship to the same address” this will then allow you to enter a different shipping address. Alternatively, you can put their address in both the billing and shipping fields.

For orders within New Zealand:

• New Zealand Couriers for both street addresses.
• Courier Post for PO Box addresses.

For orders to Australia:

• Auspost Courier ( a commercial service , much faster than regular post )
• DHL Priority. In most cases the fastest option

For orders to America:

• USPS for both PO Box and street addresses.

For orders to Canada:

• Not currently sending to Canada.

For other International orders:

• Tracked Airmail for all addresses.

Yes. Put address 2/14 Akepiro Street Mt Eden in the delivery address field and you should have the option to Click & Collect in the freight options.
Please note: Our office is open from 9am until 3pm Monday-Friday. We cannot guarantee someone will be there outside of those times. Feel free to call us if you want to confirm a pick up time.

If you have not received your order within:

• 8 business days (Australian customers sending to a street address - also see tracking link we emailed you when we sent your order)
  OR
• 3 business days (NZ customers)
  OR
• 12 business days (Other International customers)

Please Contact Us immediately.

Yes. All services we use send to PO Boxes although DHL will hand over to the local post service for the final part of the delivery

Yes, you can do this by ticking the box on the checkout page on our website or notifying the salesperson when you purchase over the phone. You can also give details of where you would like the courier to leave your parcel by adding this to the comments box on the checkout page. Please see the Risks with choosing this option.

The risk of choosing “Authority to Leave” without a signature is that once the courier has left your parcel at your property, your parcel is no longer covered by insurance. This means that if your parcel goes missing from your property once it has been delivered, we cannot provide a replacement for the missing goods.

We endeavour to supply products of the highest quality and because we firmly stand behind our products, we offer a 30-day guarantee on all first-time orders for a product.

Please Contact Us immediately. All orders we send out are insured so if the product is damaged in transit we will arrange a replacement. Email us a photo of the damaged products.

If you receive different products than what you ordered, we will investigate this. If it is an error on our part we will reimburse the postage for you to return the goods sent in error and we will post you out a replacement.

If you received the wrong product and it was an error we made we will reimburse you for the shipping cost of returning it. If however, you wish to return an item for a refund, you must pay the shipping cost.

Please, Contact Us immediately for details and a return authorisation number. Please see our Returns Policy for more information on eligibility.

We will contact you by email or phone to let you know that your order has been delayed and if possible, an estimated time when we will ship it out to you. If the out-of-stock item is going to be out of stock for a while and your order contains other products that are in stock, we will ask you whether you want the in-stock products sent right away with the rest put on backorder or if you are happy to wait for everything to be sent out together.

• Add the items you want to buy to your cart by choosing the quantity you want from the drop-down menu to the right of the product.
• Then click the "add to cart" button at the bottom.
• Once you have selected all the items you want, click the "Checkout" link at the top right side of the screen.

If you change your mind you can remove items by clicking on “view cart” at the top right side of the screen and then clicking on the rubbish bin logo to the left of the product you want to remove, you can then click “proceed to checkout” to complete your order.

Yes simply Contact Us.

Deva Nutrition DHA vs Fish Oil vs Flax Seed Oil

Many products advertising that they are rich in Omega-3s are getting it from plant sources like flax seed, canola oil or walnuts. These plant sources don’t contain either DHA or EPA.

Instead, they contain ALA, an Omega-3 that the body can convert to DHA and EPA.

However, the body must go through a multi-step conversion process that makes ALA much less effective in gaining the needed fatty acids than other sources. 

The process makes the body work harder and ends up providing much less DHA or EPA than sources like microalgae that provide DHA and EPA directly.

Microalgae oil does not contain high levels of ALA but is very rich in DHA, providing 250% more DHA per unit than fish oil. This makes microalgae oil the finest source of these essential nutrients available because the oil has the optimum balance of DHA to EPA and your body puts it directly to work without the multi-step conversion processes of other Omega-3 forms. 

 

Add to the Levels of DHA & EPA in your Body - Without the Toxins found in Fish!

A Better Match than Fish Oil? Deva Nutrition DHA = 2 x the amount of DHA in Fish Oil.

So.. try for yourself and see why
Deva Nutrition is fast becoming the
Omega-3 Of Choice for your health.